Payment Methods

Payment and Refund Policy

At Zenntee, we prioritize your security and convenience. We accept all major credit cards, including Visa, Mastercard, as well as PayPal and Stripe. Please note that full payment must be completed before we can process and ship your order.

Payment Authorization

Upon receiving your order, we perform a standard authorization check on your payment card to ensure there are sufficient funds to complete the transaction. Your card will be charged once the authorization is approved. The funds received serve as a deposit for the total value of the goods you are purchasing. Once your order has been dispatched and a confirmation email is sent, the amount paid will be finalized as full payment for the items listed.

Production & Personalized Orders

As many of our products are personalized or printed to your specific requests, production will only begin after your payment has been successfully confirmed. This ensures that each piece is crafted with the care it deserves.

Secured Checkout Process

To complete your purchase, simply click the “Proceed To Checkout” or “PayPal Checkout” buttons on our website. You will be redirected to our secure payment-processing partners where you can pay using your credit card or PayPal account. All transactions are encrypted and processed through industry-leading gateways.

Refund Issuance

Refunds are always issued back to the original payment method used during checkout, whether it was PayPal, Stripe, or your credit/debit card. This process ensures transparency and security for both parties.

Data Protection

We take your privacy seriously. Your credit card information is never processed through or stored on zenntee.com servers. All sensitive details are handled by our secure third-party payment providers, and no financial information is shared with unauthorized parties.

Contact Information

If you have any questions regarding your payment or need assistance with a refund, please provide your order number and contact us:

Company: Zenntee
Address: 320 Jackson Hill St Apt 424, Houston, TX 77007-7094, United States
Email: support@zenntee.com
Working Hours: Monday – Saturday, 8:00 AM – 7:00 PM (EST)