Cancel/Change Order

Order Adjustment & Address Verification Policy

At Zenntee, we strive to process your orders as quickly as possible. To ensure your items reach you on time, we offer a 4-hour window after placing an order to request any modifications or cancellations.

Cancellation or Modification

If you need to change your shipping address, item size, or cancel your order, please contact us within 4 hours of purchase via:

• Our “Contact Us” page on the website
• Submitting a support ticket
• Emailing our team at support@zenntee.com

Note: After this 4-hour period, the order is sent to production, and we are unable to guarantee further changes or cancellations.

Address Accuracy

Please ensure all delivery information is 100% accurate before finalizing your checkout. This includes the street name, apartment/suite number, city, state, and ZIP code. Accurate details are essential for timely delivery.

Delivery Responsibility

Zenntee is not responsible for failed deliveries or lost packages resulting from incorrect or incomplete address information provided by the customer. We encourage you to review your order confirmation email immediately after purchase.

Contact Information

If you have any questions or require assistance with your order, our dedicated support team is available during business hours:

• • Company: Zenntee
  • Address: 320 Jackson Hill St Apt 424, Houston, TX 77007-7094, United States
  • Email: support@zenntee.com
  • Working Hours: Monday – Saturday, 8:00 AM – 7:00 PM (EST)

Thank you for choosing Zenntee. We value your trust and are committed to providing you with high-quality products and services.